REFUND RETURN POLICY
Personalized items cannot be returned or exchanged. Once an item has been painted with your name, expression, or modifications it is considered to be personalized.
Please be sure to check that you have spelled names/words correctly. Because of the popularity of slang, ebonics, and unique spelling in words and names we paint it just as you spell it.
If we make an error on your order and misspell a name, use the wrong colors, or send you the wrong size please contact us within 7 days of when you receive your order so arrangements can be made to correct the mistake at no cost to you. We will do our best to minimize any inconvenience it may cause you. We are human, and we do make mistakes. But we accept responsibility for our mistakes and will correct them.
We are not responsible for error YOU make when you place your order. We are not responsible for damage to items by the US mail service. Orders over $100 are insured against loss or damage. We are not responsible for orders that are lost, misdirected, or delayed by the US postal service and customs offices on global orders.
We have posted a size chart on our website as well as style descriptions. It is your responsibility to read the available information and to be aware of what you are buying.